I try to avoid dry cleaning at all costs. I find the whole process rather intimidating. You're handing over your clothes to strangers! However, there are certain items that just have to be dry cleaned, and as a result of proximity, I have ended up here. I would appreciate a bit more personable service. You have to pay up front, which I think is a little unsettling. They make off with both your money and your clothes! And, I have had to have at least one blouse re-cleaned because they did not effectively remove a spot. I currently have a pile of dry cleaning because I haven't been able to bring myself to try and find a new place.