Shame on you Dr Mark Day and wife a Joyce (office manager)my elderly parents have been patients for almost a year, we have never been able to see the Dr in a timely manner when sick. They are scheduling pros if you need to make an appointment for a well check 3 months in advance but do not expect that you will see the Dr if your really sick. No compassion and Mrs Day is down right rude. So darn sad. No compassion and most important... very unprofessional.