If you are looking for "authentic" Asian food, look somewhere else, however Flo's provide tasty "fusion" type of cuisine served in a friendly, attentive environment. My mother and I did have to ask for more spice to our food since it tended to be more of this slightly spicy/sweet combo taste. My mother sent her order back after they offered to make her a more spicy dish, which they offered graciously. My rating is based upon customer service, taste (which again is not authentic, but fusion), and the attentive/friendly staff. Also the decor was tasteful.