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  • I'm giving this restaurant three stars because I thought the food was actually very good. I preferred the sweet waffles to the savory, even with the sandwich fillings. They were light and delicious. Mine had crispy chicken and a really awesome spicy maple syrup. The service was a big problem. It was a Saturday night and Westgate was packed; we'd been given up to a two hour wait at some of the other restaurants already and were surprised to see this one only about half full. I thought maybe they were short handed because the poor hostess was single handedly trying to seat customers, bartend, take orders, serve food and apologize to groups who were complaining. I watched her give a free round of drinks to more than one table. I didn't see any other bartender the whole night, and watched several people come in and sit down at the bar then leave after being ignored for more than 20 minutes. We decided against ordering drinks. I tried to get my own water but couldn't find any cups, so I flagged down a bus boy, who must've gotten the waitress' attention finally. I didn't realize she was the waitress because she hadn't moved from the kitchen doorway in the 45 minutes since we'd come in, apparently chatting with one of the cooks. She brought our water without a word and then turned to walk away without even asking if we were ready to order, back to chat at the doorway. We had to call her back. There was one other cook who did appear to be working, just very slowly. It was another hour at least before we had our food. The table next to ours had six people and their plates were served one at a time, with 10 - 15 minutes in between each one. This place could be really good and do an awesome business if they could get their act together.
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