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  • I like to think I'm pretty fair at judging places, but I have to say living at Gateway at Tempe was probably the biggest mistake I could have made. The pictures online look nothing like the apartments in real life, and the models they show you to are so nice compared to the actual apartments. The walls are paper thin, and you can usually hear everything the people above you and next you you are doing. I often got woken up from hearing our neighbor's cell phone vibrate on her desk. In two months, I had a massive flooding of our apartment, and continuous bug problems. The worst of which was bedbugs. Our neighbor ended up bringing them in, saying she got bed bugs when she moved in to her room. It's such a hassle and Gateway did very little to accomodate us in a timely manner. When we originally called they told us to call our own exterminator, but when we did we were denied help saying the apartment complex had to ask them to spray the apartment. After three days they finally listened, and brought someone out, then made us wait another four days before they could spray. We were not compensated for the amount of electricity we used when trying to exterminate the bugs, nor did we feel happy with the customer service. When we spoke to Gateway on the phone, the girl, I think her name was mikell, was extremely rude did very little to help me and my room mates. This was only one instance of how rude and lazy the staff is. Please, whatever you do, do not sign a lease at Gateway. It's iron clad, and you'll have to wait an entire year to move out. It's also a total rip off, and not worth the price. Please think twice before moving in here!
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