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  • The food was good. The service was absolutely horrible. My brother, fiancĂ© and myself decided to try this branch because the other ones we had ate at previously were great all the way around. When we first walked in, there was 3 young girls (hostesses) huddled together at their booth. They didn't welcome us or offer seating. We had to ask if we could sit at the bar. Once we sat at the bar we waited about 5 minutes, the bartenders never even acknowledged us. At this point, my brother walked up to the hostess booth, and asked if we could be seated outside, once seated we sat for another 10 minutes. Again we weren't acknowledged, our waitress walked passed us about 5 times, and finally we decided to start timing how long it would take to be noticed. 10 minutes.. so, that's 20 minutes outside, waiting. My fiancĂ© finally got back up and walked to the hostess booth again and asked if we could be served, at that point we were promptly attended too. But, I am assuming that is only because a manager was standing there as well. I had even asked a couple sitting next to us how long they had waited to be acknowledged, and they said that they also had to get up and ask to be served. It's safe to say that we will never come back to this location again. And clearly, this location needs to focus on hiring more capable staff, or maybe even focus on more efficient training.
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