I know everyone and their mom likes this place so maybe I just had bad luck. We ordered a sectional on April 1st and was told it would arrive at their warehouse on April 5 and then be delivered within the next 7 days. 2 days after ordering we got a call saying it was backordered and the date was pushed back. Long story short, the date changed 5 times and would be delivered sometime in June. This whole time we had no couch because ours broke and we had to toss it. I honestly don't think we would have ever received our sectional, so we got a refund and bought a sectional at Living Spaces in Scottsdale. It was in stock AND delivered the same day we bought it.