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  • Simply put.... The worst hotel I've stayed in, in my entire life. They say a picture speaks a thousand words, so I posted a few. Here is a hotel that prides itself on quality and comfort. I understand that everyone my have different expectations and experiences but in my experience, this was not the case. The pictures that I posted reflect as such. If they are able to present me a room that seems to be falling apart and with visible stains throughout, I can only imagine what I do not and cannot see. I reported the issue to staff and was given an empty apology, it was more of an indifferent response. They were able to change my initial room but as you would expect, did not matter. The new room had its own new problems and new stains. I attempted to reach out to the staff once more but this time nothing was done. I tried to look for other hotels in the area but unfortunately for me, the "good ones" were all booked. I was forced to stick it out for the remaining of my business trip. I felt extremely uncomfortable sleeping in the bed so I did the old sleep in your clothes routine. I was awoken a few times by the noise the other guests where making as the walls are thin. Overall, I was truly amazed that a hotel chain such as Quality Inn had such low standards for their hotel and guests. They did not care in what state they rented their "suites" nor how this would reflect on their business. On a side note, yes the hotel offered free "breakfast" but in retrospect how much quality goes into that? Do they focus more on the quality of the "free" breakfast than your room or experience? I could only imagine the state the kitchen was in or how they stored the food which is why I didn't go near it. Again, this was my experience with Quality Inn and Suites. My first and last. I truly hoped this helped in some way.
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