I rather walk 30 mins and stand out in freezing cold for an hour to get a shared table at Khao San Road than ever go back to Sukhothai.
I ate here almost 3 times a week. The past month, they messed up each and every one of my orders.
Today, not only did they predictably mess up my order up again, one of the servers who happened to be passing by (i.e. not even our server) had the nerve to blame me and for 'not being specific enough Bro".
How is "Vegan Tofu Sukhothai Pad Thai, Thai Spicy' not specific?
As a once frequent customer, I urge the owner to try this to improve consistency.
Sit your servers and your chefs down, and get them to each write down what ingredients make up 'Vegan Tofu Sukhothai Pad Thai'. Maybe then my frustration will become apparent.
They just lost a regular customer, and an evangelist for their food. Despite the fact they are right across the street, I will never be stepping foot there again. At some point, giving away free meal just does not make up for loyalty.