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  • Man, these guys are lucky there isn't a 0-star option. Or negatives, even. I came here earlier today (7/17/2011) because I thought my car battery was dying, and I wanted to replace it. Easy enough, right? No. Allow me to tell you why I'm so unhappy. I parked right outside their service bays because I thought it'd be easier for them to help me. When I walked in the place and asked the guy for help, he asked me to pull right up to the first bay. So I did. Then I asked me to pull away and closer to the third or fourth bay. So I did. Then they asked me to pull into the first bay again. So I did. Then they asked me to back up again, and then they asked me to park near the bays (where I was in the first place!) while someone got to me. It was insane, man. Plus, when I spoke to one of the guys there, he said "I hope we get a chance to help you before we close. We close at 6." Well, yes, I hope so too, as it's 5.05pm. Jerks. I waited in my car until 6:10 pm, when I finally got frustrated and drove away. I will be sending my complaints to someone there to see what they have to say. Also, for the record, I've been coming to this store since 2004. I've never had this kind of problem. It's the kind of the thing that really, really pushes me into becoming an AutoZone person going forward.
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