The physical therapy staff is good, but the girl at the check in desk, Janelle T, is horrible. They were so booked they could not schedule an appointment for an entire week. They said to keep checking back for cancelations. I was in the waiting room, and heard a person cancel for that very week that there were no openings. I went up and asked if there were any cancelations for that week, and she just straight up lies and says no. Plus, she didn't even check the computer.