I have to admit, I had my doubts about another chain coffee shop moving into the Phoenix area. But this shop has alleviated my fear.
I met the guy who runs the place at a networking event and he gave me a handful of free beverage cards. Of course I used them to check the place out and was very impressed with the good service and good coffee.
I visited recently for the first time as a paying customer and I was twice as impressed. I asked the barista if they had iced tea. They only have Yerba Mate, which is not really my fave, but I was willing to try again. They have a ton of flavors and can make it for you or they have it for sale in bottles. I chose the freshly brewed chai flavor. While I waited for my tea to steep for a minute the barista cashed me out and then said "Do you want one of the bottles for free just so you can try it?" I love you Dutch Bros. And, they revived my faith in Yerba Mate. The bottled stuff was sweetened but not too much and pretty tasty. The brewed beverage was much tastier to my buds.
They have a very convenient and quick drive-thru at the corner of Lemon and Rural. Or you can walk up to the window to order and sit at the outside tables. They do not have indoor seating.
I'm not saying that they always give away free stuff either. But they do have excellent service and good products.