Simply an amazing place. I intended to drop by for 5 minutes to grab some of their famous and well-loved Black Gold tobaccy for my pipe. I ended up staying for an hour at least and chatting with their incredible staff and customers. It's not just a store: it's a social gathering place and a wonderful experience. The tobacco is GREAT, and their cigar selection is awesome as well. They have a lot of knowledge and experience and they really can find something for everyone. I wish I had more time to hang out there, because they really live up to the 5-star rating they have. Parking can be tricky the first time or two but it's not bad once you figure out how to get into the little back lot from the alley. All in all, 5 stars: these people are the definition of customer service.