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  • First off, this location does NOT have a MD!!! They will refer you elsewhere or to their Casa Grande office to be seen by MD. Isnt that why i'm here? Whatever, anyway... I got an appointment into this place pretty quick. Though every time I waited in the uncomfortable waiting room for at least 45 minutes past my appointment. I was NEVER taken on time. Though they will charge you if you're 15 minutes late. BS. The NP is very rude and short. I recognized her from previously being the NP at the CVS Minute Clinic at Alma School & Germann. I disliked her then and I really dislike her now! I went in there unable to hear on my right ear. She of course only talked to me on my right side. When I told her this and I can't hear what she's saying, her response "That's okay". Never repeated herself once. Dr. Knott was okay, she found out what the problem is and referred me to a Dr. in Phoenix to do the surgeries I am needing. Dr. Knott is a DO not MD so her practice is limited. Several months later I got a call from their Gilbert office for an appointment reminder that I never scheduled. They were confused when I said to cancel it. Save yourself the time and aggravation and find an actual ENT Doctor, not Enti-don'tcare.
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