This was the worst shuttle service I've ever used. We prepaid through Alligiant Airlines, when I got to the Executive booth the "lady" was very rude and insisted that despite having an email confirmation that said "show this email", because I didn't print it out that it was null and void. My husband approached and magically a list that included our name appeared. She demanded that we sign and as I was signing she snatched it away. After we stepped away she started cursing to another Executive employee.