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  • Since this is the 2nd bad experience in a row, I decided to write a review. Last week when I went in there was no honey walnut shrimp around 6pm, but I was told there would be some ready soon. No big deal, it's dinner and that means it would be fresh so I didn't mind waiting. I got a 3 entree plate, a large orange chicken, a rice bowl, and a large drink. After we payed, I got the bag and thought it felt a little light for the amount of food I ordered. I checked, and the orange chicken was left out. The guy that forgot it didn't apologize when I went back to the cashier, he walked away. She was very nice and gave me a coupon for a free small drink or orange chicken. I felt that was resolved and was fine. But, lo and behold, when I got home and opened my plate...there were 3 pieces of shrimp (which I waited for and paid extra for) and 2 strips of chicken and a few green beans. The plate was 90% rice!!! $30 for rice. Now for tonight, I go in at 8:45 ( they close at 10). The first thing I see is no honey walnut shrimp. When I ask, I'm told they are out for the night. Really, they are out or the don't want to cook any? So I go for my next option...orange chicken. Guess what? They are out and will have to cook some. If they still have an hour and and 15 minutes left to sell food, maybe they should have food. We just walked out. The whole point of going out to eat is to actually get served food to eat. It is so frustrating to go somewhere and experience a complete lack of care for you as a customer. I may try another location, but with so many options I may give up Panda altogether. I guess I was spoiled by the awesome food and service from the PE in Ft. Walton Beach, FL. So far, Vegas has been awful for food and customer service.
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