Pissed! we have went here for over 6 years. all of the family. They lost 2 flippers for a replacement tooth and wanting all Payment upfront for another one (425$) I have a small balance with them of 250$ or so and they act like it's a million dollars after collecting thousands from insurance for the while family. I told them We weren't coming back after Losing 2 flippers and Marie said ok! wow! No loyalty or customer service for long time clients. To many. other dentist to chose from! chose another dentist.. one that cares about his clients..