I love Culver's as a company, first. They are solid through and through.
Each location varies a little, but I think, on the whole, the parent company does enough to keep the franchises in line very well. I've never been disappointed with any Culver's at which I've eaten.
This location does everything well. I work near here, so I go here at least once a week for lunch, and have for probably the last four years. I have never had a single complaint. Even when they're busy, they manage to keep the place looking well and getting the food out fast and hot.
The only knock I could issue against this place is the layout of their parking lot isn't great. It could get fixed. If you park on the right-hand side of the lot, you can get stuck in your space if there's a long line at the drive-thru.