I just got home from my dog's first grooming experience here and am impressed. I called yesterday and they got her in today (which was awesome after 6 weeks with grandma and grandpa without a hair brush). They got all of knots out and didn't have to cut her ears at all! They also let me know how good my little girl was and said they would love to have her back. I'm so happy and relieved that we found a new and good place for her to get her puppy haircuts.