This McDonalds needs help...
I used to travel alot and Mcdonalds was always the "go to" fast food restaurant for us. Always consistant food and fast convenient service.
This branch is a very poorly run store. The last few times I have gone thru the drive thru the man taking the order was very rude. (the same person i think).. Could not seem to awnser any questions or be polite in any such way. And the food was sub par.
Two nights ago, we went to grab a quick snack wrap.. We were greated by a big man who had a very poor attitude. I thought maybe he was just having a bad night?? As we pulled to the counter to grab our order a car from the drive thru went around us to leave. He actually yelled at the man who takes orders that he needed to learn how to treat customers. I then knew that the rudeness that was suspected was not just my imagination..
Tonight was the absolute last time I will ever go here.. We went thru the drive thru around 12:00 AM and for some reason the man who normally takes the order said that they would be closed for 15 minutes for a break??? This is supposed to be a 24 hour location. I wasn't sure if he said 15 or 50 minute break so I asked him when they would re-open to have him yell 15 back in the headset? Some seriously bad service.
I will pass the word on that this location has inconsistant food and horrible service. The management at this fast food branch should be fired as well as the employees who seem to think that yelling at customers and treating them poorly is okay to do.