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| - I signed up for the internet only 50MB/s plan. Using the Ookla speed test my download rate is 60MB/s and my upload rate is 5.87MB/s. When I google "speed test" and run the one through Google, the rate is 22MB/s with an upload rate of 7MB/s. I noticed that Ookla runs the test very close to me whereas the Google test might be running within the U.S, but not in my exact location (Glendale, AZ). I was previously on the CenturyLink 20MB/s plan where I saw an average of 18MB/s down and 0.8MB/s up using either test.
I work from home frequently and only go into the office when I need to have a face to face meeting or perform a test in the lab. Cox is definitely faster and about $7 per month cheaper (once you include taxes and the promotional period is over). With the promotional pricing, the cost of the dual band wifi modem pays for itself and the technician setup of service in about 9 months. Previously, sending big files over VPN always took so long I could go make a sandwich and come back. Now they send at a fast enough pace as long as I'm sending files less than a few hundred MB. Anything larger I'll go to work to copy the file or use my thumb drive. With Cox, we can stream more than one Netflix at a time and my wife can stream while I'm working without slowing me down.
The technician set a window of 3pm to 5pm on a weekday and he called to confirm I was home at 3:30PM for at 4PM appointment. He arrived and performed some testing on the cable going into my home and we decided to use a drop near my home theater. The dual band modem works great and I used to have a WiFi repeater upstairs that I probably don't need to use anymore. The flashing LED lights can be a little distracting for my home theater so I turned the modem around backwards so I wouldn't see them.
The technician told me I could manage the router when logged into Cox's website, but I downloaded the manual online and changed the admin/WiFi password right after he left. A few days later I found an IP I didn't recognize connected to the router so I used MAC filtering to block that person. The password is easy to manage, but I have a lot of connected devices so hopefully I won't get MAC cloned anytime soon.
I setup billing to my credit card so I can get the points on my card and managing my account online is pretty easy. I only use Gmail so I can't review their e-mail service. I haven't tried 4K Netflix yet due to the extra cost, but my previous service wasn't fast enough for it anyways. Also, I don't have a compatible device for 4K streaming except for Netflix built into my TV (which would bypass home theater).
Before I made the switch, CenturyLink was having a lot of issues after they were pretty reliable from February 2009 to September 2016. I wanted more speed and reliability. I was having to reboot my CenturyLink DSL router once every few days and it seems like they had some kind of filter on multiple devices using their internet at the same time (the "first" device would be fast, the "second" device would be slower). My internet was down for an entire day before this started happening so it must have been a recent "upgrade" to my area.
Pricing will be $87.79 after my promotional period is over. Currently, it's $68.79. These prices include taxes and fees. It's a savings of $7 a month from CenturyLink with more than double the speed. They ran a credit check on me before coming out, but my credit is excellent so no issues there.
I have a few devices on the 5GHz band of the WiFi modem, but most of my devices are using the slower 2.4GHz band. I have an iPad with the CNN app on it. I thought the app itself was slow to refresh news stories with CenturyLink. Nope, it's just a big download to refresh the news. Much faster refresh on Cox (still takes a few seconds unlike HuffingtonPost).
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