I am sorry I have to say goodbye to this nail salon! I am still giving them 3 stars to be fair! I have been going here for 3 years & have loved Monica (gel specialist) & Tina (pedicure specialist).
Sadly 3 weeks ago I had an unpleasant experience before a trip to Cabo. I pretty much am Plain Jane when I pick out a color... same for nails & toes. No different for my trip to Cabo.
Clearly after the 1st coat on my toes they did not match my nails. I mentioned it & they said it was the same because of the number on the bottle. Well they clearly weren't no matter what the number said on the bottle. Instead of offering to fix it, they suggested I get a design .... what? So we can cover up that they weren't the same?
My gel specialist did come & say come back & I will fix it. But I didn't have the time to come back again.
I understand that time is money to these ladies. But my time is valuable too and I choose not to spend any more time than necessary at a Nail Salon & always get my nails & toes done at the same time, sadly I am OCD & ADD... many ladies get their toes done first and then their nails. I am not one of those gals sad to say!
I hope no one takes this as a bad review as it is not. Just sometimes it's good to make a change just to compare Customer Service etc.
I wish much continued success to you, but I have decided to make a change. Thanks!