Some of the flavors are quite good--especially the pistachio, for which they used to charge an extra dollar on top of their already exorbitant price. The staff can be arrogantly argumetative. For instance, I was informed of the "three tastes per group of people" rule tonight--prior to even considering a fourth taste. Really, who cares if there is no line? What about the good will? I will be skipping this place from now on because the staff is rude and the gelato can be hit or miss. (Stay away from the caramel!) The pizza is meh, too. Henceforth, for me, anyway, it's pizza from Dewey's and ice cream from Jeni's in Chagrin Falls.