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  • Seeking a place to eat before attending a movie, my husband and I happened upon Sugar Factory (SF). We were familiar with SF but didn't know they also had a restaurant. Town Square is our "go to" spot, away from the Strip, so we were excited to find a new eatery there. Perusing the outside menu intrigued us enough to give it a try. There were items in all of the 16 categories that I would have ordered, so I was excited to get started on this gastronomic adventure. Inside, the restaurant had a fun & relaxing vibe. Each staff person we met was personable & friendly,(hostess & table busser included) which was a good start. Our server, Sarah, was attentive and efficient. The management-Mike and the Chef -Michael Gillet (Corporate Pastry Chef) spent a fair amount of time conversing with us. Everyone treated us like friends, although we were first time diners. There was a minor delay in receiving our meal, but the 2 Mike's went above & beyond to accommodate us. I ordered the All Natural Turkey Burger on a Brioche Bun w/mozzarella, sautéed mushrooms & herb mayo; I omitted the grilled onions and added tomato & lettuce. For me, the bun is the most important part of a sandwich; this one was so delicious, I would have eaten it alone. It was soft, but large & dense enough to cover the patty and contain the contents without falling apart. The burger was prepared exact to my specifications and a mound of crisp fries completed my meal. My husband's Chicken Marsala sautéed w/Roasted mushrooms over Spaghetti was mouthwatering. Both portions were so large, that we'll be able to enjoy the 2nd halves for tomorrow's dinner. I believe they had the largest dessert menu I've ever seen. We shared an Old Fashioned Sundae for Two. Nothing old fashioned about it - it was beautifully presented in a large modern boat-shaped bowl with 3 mounds of gelato separated by mounds of whipped cream ( I should have taken a pix). I selected pistachio, banana and chocolate gelato, w/hot fudge. The pistachio was almost as flavorful as the gelatos we ate in Rome Italy. Shamefully, we devoured it all. I would suggest that they offer the Sundaes for "1", to better serve solo diners; diners who do not want anyone dipping in their bowl; or in case diners want to order two different desserts. SF is destined to be our new favorite eatery in Town Square. We will certainly return and will also spread the word.
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