I went here tonight for the first time with my family. All the draft beer was warm because of the heat wave so after two I ordered a bottle but it was weird that they could not fix their tap system. It's a burger place mostly so you'd think they have the temperature thing down pat. Not at all as my medium well burger order came out totally pink. The server tried to be evasive when I brought this up to her so I had to directly show her the high amount of pink. She offered to recook it but my family was already eating and it was late so I asked to be comped instead and she said she would. I was hungry so I still ate half of the burger plus the toppings. The manager purposefully avoided my table during the meal. Our server delivered the bill and ran away immediately after never apologizing. Her attitude was overall terrible during the whole experience. I finally confronted the manager and he admitted he knew about the problems but chose to do nothing. After I explained this was my first meal in the flats in 15 years and had an hour drive home he finally apologized. Other restaurants were busier which is why I ended up here on a Wednesday but overall this was a total bust. I would not recommend this place and would advise you to choose somewhere else to eat.