I'll start by saying that I would not recommend this establishment. We waited an hour to be served, which didn't bother either of us--it's Friday night and we expected it to be busy. However, when the food arrived it was room temperature. After about five minutes of neither of us eating, our server came and asked us how it was. Upon hearing that it was cold, he politely apologized and took our plates. Unfortunately, when our plates came back, the food was warm at best. They didn't make new food (this was clear as the plates looked exactly as they had when they left the table). Again our server returned and told us he would comp the meal. They still charged us for the drinks we had. They seem more concerned with getting us out of the restaurant than with our happiness.
In summary, we received the same cold food twice and left an hour and a half later still hungry. Worst experience I've ever had in a Charlotte restaurant.