1st and last visit. Brought kids for small birthday gathering which included a 2 yr old. Charged for her but then we got in trouble for helping her get on and off bouncy houses and slides. Told an adult needed to pay to get on the bouncy items. Upon inquiring more we found out 2 and under is supposed to be free. So we just took the extra wrist band but thought policy of not being able to assist a 2 yr old was silly and greedy.
Brought a water bottle which we were told we could not use. We would either need to buy a bottle or cup from concession stand and drink their water. We offered to pour out our water and refill with drinking fountain but manager argued with us that we are not allowed to do that. Kinda made a big deal over nothing b/c they wanted to try and squeeze an extra couple bucks from us to use their bottle instead of our spill proof one for our child.
Had a discussion with manager and frankly she doesnt understand business at all. Going to drive away customers paying full price to try and make an extra couple bucks. Not impressed at all.... wont be back and do not like giving money to poorly run businesses so i will support other local businesses instead. Hope u do the same