If you've been going here for more than a few years, you know a lot has changed! From the decor to the menu to the crowd, etc. It's great to see how successful this place has become, but the high volume does make it difficult to have any type of traditional service experience. And by that, I mean you definitely feel like a number. It's great that the food is delivered so fast, but I feel like I'm being pushed out the door right after I have been seated. The food is good and the pho broths are flavorful, and they expanded their menu throughout the year. But with so many homestyle pho restaurants around the valley, I've found other places to go. What's great though is that it's 24 hours so when i do have that late night craving for Vietnamese food and my usual place is closed, I know just where to go.