In all of my years of coffee drinking and ordering from Starbucks I have never once had an experience like I did at the Baggage Claim location of the McCarran Airport. I was running late after dropping my daughter off and I decided to stop and get my fix. Granted I payed a higher price, but I would pay that higher price each and every day just to have someone be as cheerful and friendly as Darlene. If I didn't have to pay for parking, I would come up there every time. Never mind the fact that I live in Anthem and work in Boulder City. Darlene was a doll and being that it was 6 am she offered a cheerful attitude that not many people possess at any time of the day let alone 6 am. Most all residents go to the airport at one time or another, go see her as she will bring a smile to your face. It's nice to see people do a good job because they want to. Kudos Starbucks for hiring her!!! Now, see if she'll transfer to the one on Horizon and Eastern and teach those little gems how to make a perfect coffee with a smile and kind words!!!!