I come to Katies maybe twice a year and that's to clean my jury a bill with them for about 14 years.... I see the reviews are low but for me when I go I know exactly what I want so I don't spend that much time there.
But because of my loyalty of me being there ...
so many times my jewelry when it needs to be fixed misplaced or upgrade it I have no issues when it come to this place they took care of it with no issues whatsoever