I need to gripe.
Previous to my most recent visit, this was my go-to spot for a breakfast of Greek Salad w/ grilled chicken. I would have easily given it 5-stars.
It's cheap and the only place within walking distance that even sells salads this early in the a.m. (they're open 24-hours), not to mention that I actually really ENJOY eating them.
So I'm staying across the street at the Aria and I make the trek through City Center, across the bridge, through treacherous construction and finally through the PH casino all for this salad.
I didn't get my salad.
The girl behind the counter said they weren't available. I assumed they were out of a vital ingredient since I've ordered this salad plenty of times at this hour. She said they might have the salad later that afternoon but I could order a wrap instead. I was mystified by this since they were the same ingredients but in a pita??? After pressing the issue I discovered that the reason she couldn't sell me the salad was they were out of the proper container. Seriously.
I asked if I could order it and have it served in cups or any other container they had available, I just really wanted the f***ing salad. She had the nerve to look at me like I was crazy!
She obviously isn't going to win any awards for creative problem solving but she not only lost a sale that day (and the whole rest of the weekend!) but she lost 2 stars as well.
Note to Management: I still really dig your food and will most definitely visit again but you may want to have a meeting with your employees regarding customer satisfaction and thinking "outside the box".