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  • Over the weekend i misplaced my car keys, so as a consumer i was seeking the services of a locksmith. I came across your company and gave you a call. a tech named adam was sent to my home we agreed upon a price of $ 220 for 1 key and a key fob, after 45mins he came to my door and said " i cant do the job for the agreed price, it will cost more then a realized." right then and there i was skeptical. with an unlocked truck and no key i then decided to go to the chevy dealership with my vin number and have a key made. when i returned to my truck when i stick my key the ignition it would not turn, as pulled it out the entire ignition came with it. no one touched the ignition after your tech , so naturally i called him back over to my home to " finish the job he started ". he then came to my home to charge me $250 to fix his mistake as a consumer you can see why i may be upset the be charged for a service that wasn't completed correctly he ruined my ignition and didn't make me a key, he has offered to fix the ignition for a price which i feel is unfair because when this processed started the ignition was 100% fine that was the doing of your tech. Now if i let your tech fix the ignition there will be a key , most likely that key will not work for door locks, so if that is the case WHY would i want two keys when i had ONE key at the start of this headache. now lets also remember i went to the dealership and paid to have a key made, if your tech replaces the ignition and door locks ( because i do not want 2 keys i only want 1) then your tech has now cost me for that key since it would for these replacement parts he is offering. Bottom line is i want my truck to have a working ignition with ONE key for ignition and door locks and no headache. i am not looking for any problems i would hate to have to bring my case to the attorney generals office , as a stated in the beginning i was a consumer seeking a service you advertised to provided and yet your tech seemed to have made matters worse and much more costly for me and your company.
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