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  • So I've been to bucca about 10 times in my 21 years of existence but I only come back for the food. Somehow the service is terrible all the way from San Diego CA to Arizona. Anyway; last night me and my boyfriend came in for dinner for his birthday. It was slow and it took us 10 minutes to get seated(which happens every time we are here.) The hostess seemed stressed out and clearly did not want to help us lol. She asked us if we wanted a table or large booth so we just chose the booth because it was offered. When we sat down it was clear she was annoyed that we chose the larger booth. She tossed us our menus and told us our server would be right with us. Our server Jenevieve also seemed stressed out and we felt very un welcomed. While ordering she would cut us off and wouldn't let us finish the name of the entree/'appetizer we were getting, which was rude. When she brought the bread and oil&vinegar, she placed our plate of oil as far away from us as possible, behind the table tent that was on our table. (I can't make this stuff up). Anyway, our food came out in a timely manner, however it wasn't until I mentioned we would be having dessert for his birthday, that she turned her attitude around. She suddenly put a smile on her face, (which I'm guessing was because us ordering dessert was the cherry on top of her tab), and was so cheery and pleasant. I love this damn food but we hate dealing with the shitty service. Oh- this is also from 2 people who work in food, and me being a manager in the industry myself. Get your sh*t together.
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