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  • My dad and I went here for his birthday (his choice lol!) on 5/11, arriving around 9pm. Every time I eat at this Ihop the servers have been polite and courteous, while the food is always what you expect from a quality Ihop (believe me, not all Ihop's are of good quality!). This review is mainly to speak highly of our server, I believe her name was Crystal. On this particular night her performance alone warranted a highly positive review. She was really the only one working the front and it was getting busy but her customer service was friendly and outstanding throughout. One simple instance was when my dad asked one of the guys who worked there for the wifi password so he can log on with his iPad. I don't know if the guy was actually supposed to be a server or just cleaning tables, but he didn't know the password and said he would go get it for my dad. But for the next few minutes as he went back and forth from the kitchen area to front, he would only look at my dad without saying anything. All we could think of was "What's his problem?" Lol! My dad gave up on him. But the next time Crystal was able to come by our table, right away she was able to tell my dad what the password was! Unfortunately it turned out there was a party of four young people who went in planning to eat and leave without paying. It was 3 males and a female, all probably late teens-young adult, sitting at the booth closest to the exit. The female left as soon as she was done eating, apparently to start the car. After a while all I could hear was Crystal saying loudly that she's going to call the cops. When I looked up and over to the exit, I saw Crystal follow the 3 males as they started running out the door. She went outside apparently to get a look at their car's license plate # (great job Crystal!). When I asked her, she told me that she did get the plates and was able to inform the police. This young lady Crystal exemplified everything you want in a worker.
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