For a book store this is pretty well put together with the customer in mind. When you first walk in the smell of books and Starbucks coffee fill your nose. Makes you want to stay forever to relax. In front are the specials and bargains. Each isle is categorized with large signs so it is easy to find what you want. The staff is helpful and friendly. There is a central location just for them so if you have a question they are easy to find. I thought Starbucks was a cleaver add to a bookstore.