Was really excited to try this place. My mom took me there for my birthday tonight because we love to eat different foods. We had the first and third on the menu, one was LA kalbi - short rib. We couldn't eat one bite. It was $23 of gooey chewy stringy fat, I couldn't even pick the solid meat off. The third item Chap Jao or something was pretty tasty! The bulgogi in it was delicious, couldn't eat the chew fish cake in it...really wish I knew about that ingredient but it was easy to go around.
The male server was great and so was the lady working, she was not a server and not the owner so idk what role she plays but she was such a sweet lady, we loved her! As for the owners....they would not remove the price of our meal we did not like and instead made us order something else to go...I've been in the service industry for 14 years...the one time I go out, I always hope to have great service. How. Oils the owners charge us $23 still for something we didn't even take a bite of? They're a new restaurant and I was hoping they would have at least came out and apologized...instead we got dirty looks from them sitting across the room from us. Then we were so tired and cold ready to leave and had to wait 15 minutes for dumplings which turned out to be potstickers....I'm disappointed how the owners handled (I should say did not handle) the situation and will not return again.