The best thing about the place is the cleanliness. I love salons that use sterile packages and they open them right in front of you. Kim is amazing and I also really like the young girl with blonde highlights (if you get to choose). What keeps me coming back is the customer service and their ability to have some sense of fashion - when you tell them to do whatever they want it doesn't look like a kid finger painted on you (lol but if you're reading this for advice you know what I'm talking about)! They also don't speak Vietnamese right in front of you. Great salon!