a 3 year update!
I am still going to Ivan and I love how he is so accommodating, especially with my parents. My parents are old and my dad has alzheimers. It is hard for him to remember things and my mother who is also old doesn't know much about cars. All I have to do is give Ivan a call and tell him what needs to be done and he does without a problem.
I can trust him to take care of my parents when they get there and make sure that everything is safe. I also know that he'll never take advantage of my parents who are so vulnerable at their age.