rev:text
| - Update 11/03/2016
I have been coming to Frank's for several months now. The haircuts are good, the price is good, but the wait times are horrible. Extremely long waits and extreme inconsistency. One day I'll come in and get served within 5 minutes...I'll come back 2 weeks later on the same day and time and I'll wait 20-30-60 minutes (it varies greatly). On top of that, the "take a number" system isn't really enforced. Many, many times I have grabbed a number and waited 30-45 minutes, only to see people cut in line without a number (friends of the barbers I'm guessing?). Also, if you "miss your number" (grab a number, leave, and come back to see that you're number was already called) you have to go to the end of the line...which seems fair...BUT, I've seen many people come in with expired numbers, only to jump right back in line. Not only that, but sometimes it will take 5 minutes to move 10 numbers, sometimes it will take over an hour - so leaving the shop is a risk! I've waited an hour plus many times. :(
It's frustrating coming here, but once you wait 20-30 minutes it feels like you've already invested too much time just to leave.
Sadly, I will be finding a new barber shop very soon.
|