Dana was great! He truly knows his work and loves his job! I never have any problems that can't be fixed when he is helping! He is understanding, he listens and he takes the time to diagnose and fix all issues. He also double checks any and everything else even if it is not what I came in for so that when I leave I am happy with no issues!! Such a great guy!! Love working with him and I trust him with my apple products my MacBook Pro specifically considering its my baby! Thank you so much Dana for being so awesome!!!