I was quoted twice by chuck at $200-250 a bumper. So I brought my bumpers in, they said it'd be 3-4 weeks again no problem. I hadn't received a call for six weeks so I called in they said it'd be another couple weeks. At 9 weeks I stopped in to see them they said there'd be done tomorrow morning. I also asked for my bill I was told it would be 793. I'm not great at math but even 250 +250 isn't 793. I told chuck he quoted me at 200-250 he laughed, with another customer in the room, and said only metropolitans get that price, and laughed some more. I said I'd be back tomorrow after they called, when they're done. Figured I'd deal with it tomorrow. I never got a call so a half hour before they close I called and was told they were done. Yet no call from them. Went in to pick them up chuck came up to the counter, I asked what happened to to the 200-250 he said he never said that. I said ok what did you quote me he said he didn't. The thing is I would have been fine paying what I was quoted no matter if it was 250 or 400$ a piece. He said fine I can fxxxxx strip them and you can take them somewhere else. I said I just wanted my bumpers that I'd pay and I just want to leave. So if you decide to use them ask for quote on paper. I myself will be going elsewhere from now on.
To top it off, a week before I dropped off my bumpers I had them polish a piece of trim for the same vehicle when I tried to put it back on the vehicle it was warped so bad it was not able to be put back on the vehicle. I mentioned that to chuck while dropping off the bumper he said they would fix it. I won't be taking it back for them to fix I will not let them touch another item of mine. They have the worst customer service I've come across in a long time. I also listened to chuck tell me how it's crap that people leave bad reviews without saying it to him personally well I'm glad I got the chance to do both chuck. Theses reviews are here to help other people make decisions. And I would steer any and all people far away from Metro plating.