I just returned from Culver's and lets just say my experience was not a good one. I will say that the place was very very clean and well kept (bravo for that). There were also nice, large TV's that were showing the football game. The two young boys working the cashier were very nice. My mom was taking quite a while to look over the menu and they asked if she had any questions etc. We ordered and went to sit down in the "dining area". Once we sat down there were two employees eating. I assumed they were on their lunch break or had just gotten off work and were having a bite to eat. It was a male and a female employee. The male employee was extremely rude and obnoxious. He was sitting in the booth chewing up his food and opening his mouth to show his other co workers who were all the way across the establishment behind the cash registers. Everyone who was sitting in the "dining area" was looking at him in disgust. You are an employee, yes you are probably 15 or 16 but really? I was so grossed out by this! The he continued to do that while laying down across the booth and flailing his arms and legs knocking into the table causing a lot of noise and a scene. I don't know who the manager is, but I don't find that acceptable at all.
Food:
All of my midwest friends rave about this place. I honestly have no idea why. I ordered a burger. It looked nothing like what it was supposed to look like and the actual meat part of it was paper thin and crispy looking (ew). My mom ordered the pulled pork BBQ sandwich and they brought out something else but were very nice and responsive and brought out the correct food quickly. She didn't think the food was that great either.
Let's just say I will not be returning, and maybe the management needs to reevaluate allowing employees to take breaks with customers, or else clean house. That is not acceptable anywhere for an employee to behave as this one did.