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  • I would give 2 1/2 stars if I could. We were here to trade in our minivan and buy a used Prius. Husband is the ultimate researcher, so we knew exactly the price of our trade-in, and how much we could reasonably walk out paying. They came in low on the trade it, but after going back and forth and explaining that we knew what they would re-sell the van for, they finally raised it up to exactly where hubby thought they could. There were many, many upsell attempts, which we shot down. Be prepared for that. They like the upsell. We ended up walking out without having to pay too much out of pocket, so after waiting around for am hour and a half (financing came over AGAIN to see if we wanted the super-DUPER extended warrenty) we checked to see if there was a problem. Turns out they thought we had already left with the car, so there was an extra 40 minutes of waiting that we were just forgotten. Good thing we checked, or I would be writing this review from the dealership. ;) Just remember, if you are buying, new or used, do your homework up front, and stick to your guns. When they say their hands are tied, don't believe them. You can get exactly what you want at the price it should be, not the price they tell you. And now I have a Prius that is one year older than my van was, and has less miles on it. (PS- the van is up on their website. They are asking exactly what my husband thought they would ask for. They didn't even take off my old stickers and clean up the inside before taking photos. I would have cleaned that thing up better if I were selling it on my own. A dealership should pay better attention to the details.)
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