Wow dude on phone was not nice! I just bought a couple of nes games yesterday and called to let them know one was not working! I live on the other side of town and let him know I just wanted help, he told me to use saliva on the game and was kinda of a dick about everything! I know how to do the tricks to make the games work was not born yesterday! Not only are they overpriced in general but dicks about everything too! I will not waste gas and time out of my day to shop at that poorly ran establishment! People save your money and time and look elsewhere!