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| - I do love going to Macy's and shopping here, I have gotten a lot of my shoes here and bought plenty of gifts here.
I love how organized everything is and if you are uncertain about a certain price on an item you can find one of those "price checker" and it will tell you the correct price for the item.
They had a variety of items such as: household goods, decorations, bed, furniture, kitchen items, godiva chocolate, perfume, socks, belts, clothes, shoes, make-up, and basically anything you can look for you can find it at Macys. It is a great place to find a gift for yourself of for that special someone.
However, the customer service in this Macy's are a hit or miss. Especially, during the holiday/christmas season, the employees are ALWAYS a miss. I know that usually this time of year it gets crazy for everyone and things get to become very hectic. The employees starts to feel the pressure and gets frustrated with everything and everyone.
During the past times I have visited here this month for christmas shopping, the employees would sarcastically talk to us and would even talk back at us. I was shocked, I would let it go since it was Christmas time and I had to understand that they were tired and/or cranky but they had no right to speak that way to me. And since coming back from a third world country, I learned to be completely patience with a lot of things.
Just a week ago, my mother and I were at the women's shoe department and wow that place was a HOT MESS. Shoes, boxes, wrapping, and trash were all over the floor and it seemed like they were short staffed. Anyways, we waited at the register where there was a line of customers, but there was no cashier there. One of the employees saw us waiting in line but she didnt even acknowledge us at all or even told us that register was close. All the customers waited there for about 10mins or so until my mom finally asked the employee if someone was going to help us. She said. "Oh, that registered is close." Wow.
It is making me want to stop going back to Macy's...
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