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| - This is my 4th trip to Vegas, having stayed at the Stratosphere twice (dreadful) and the Excalibur once (almost good), and even though the Luxor receives low reviews, we had an overall pleasurable experience.
Though there were about 30 people waiting in line, the staff was poised and well orchestrated, and plentiful. So the line went fast. Yvonne checked us in - she was outstanding - genuine in her approach and attentive.
We upgraded to a suite - very worthwhile. For the extra money, the room size practically doubled and allowed for comfort. There were 2 A/C wall units, which probably helped a lot. The room was clean and comfortable.
When we asked for extra pillows they arrived swiftly.
Matt, the concierge, disappointed us with a specific limo request that we had that he botched, but it was made up by another concierge there.
The Public House has amazing food - hands down, unexpectedly great food. The service was prompt and polite too.
The pool area food was decent, and reasonably priced, but they needed more chairs, and the pools were full of debris and overcrowded.
The overall vibe was great - I will definitely go back. Thank you Luxor!
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