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  • Not sure what everyone else is whining about- I recently moved to a property that provides LV Net service with my rent, and all I had to do was buy the router. At the store, I called LV to confirm what equipment was needed prior to leaving and employee was friendly and helpful. Called again after setting up my network and not getting an internet connection. Three different people tried to fix the situation and kept in constant contact over a few hours, before determining that they needed to send someone out- and did so the very next day. Was given a courtesy heads-up call when the tech was anticipating a delay, and again when he was on his way. Justin was friendly, polite, and respectful throughout his visit and fully answered my questions and explained my set up prior to leaving. At one point my internet went down, and I simply called and spoke to Frederick who had it up and running again within a few minutes, with an apology and a suggestion for what to check if it happened again. I love that I can call any time and immediately get a real person on the phone to help me. I haven't found that kind of accessibility with any other ISP, ever.
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