I am happy to be writing this review not specifically for the UPS store but for one of their employees. Zach was there to help me Monday evening at 5:40 when I needed to ship a box off. He told me that it wouldn't make it out that night because the guy was already leaving to go to the hub but he gave me a box and the mailing slip and said "if you promise to come back tomorrow you can take these with you". I'm sure I could've probably gone to any other store to actually mail the package off without paying for it but Zack trusted a stranger that Had never been in the store before to return. That's old world business and this store is better because he is here. They will get ALL of my business from this day on. (And that can be a lot between my personal and business). Give Zach a raise. He's earned it.