Absolutely floored by the service we received tonight at this this sonic. We pulled into one of the drive in parking spaces to simply order ice cream and two of them are broken so we then pull into the drive thru. We waited over 20 minutes just to get to the window, as we were the patient customers and watched 5 other cars drive off before even reaching the window. When we get to the window, we are told "I don't know what to tell you" and that our ice cream isn't ready and they don't know when it'll be ready. We then questioned why we would have to pay for waiting so long for ICE CREAM and we were told that we would be stealing if she didn't charge us. This young lady was rude and clearly incompetent and hopefully she finds another job that isn't in the service industry.