Was very excited for Canter's to open and boy I could not of been more disappointed. And I also need to remember give everyone a month or two once they open. But it was a miserable experience. First the waitress we had was probably the worst I've had in my 40 years of existence. We sat down and immediately i ordered a Dr Browns Cream soda and a cup of Matzoh Ball Soup knowing no one else would be getting an app. When the sodas come out I ask the waitress if she put in the Matzoh ball soup she said I didn't order it . Next my friends ordered 2 quinoa salads and added chicken and my wife ordered a Ruben grilled and the bread well done. I ordered the meat platter to make my own sandwiches. The kids also ordered a hot dog and open face lox. First thing to come out was the Ruben and it's not grilled we send it back. Next two salads come out and it's ceaser salads no where near what they ordered and no chicken either so we send those back. The Ruben comes back out and all of the pastrami is fat. And finally a bowl of Matzoh ball soup comes out but we had to ask for spoons 3x. Which I will say the soup was pretty good. They bring one of the quinoa salads out w a bowl of grilled chicken. Never brought second one out. 45 minutes go by and my meat platter is still not out. Eventually a sandwich w pastrami and brisket comes out just to feed me since I was hungry. But my platter never came out. The brisket was ok. Pastrami was all fat. So at this point it has been an hour or slightly more and it's the first time out waitress asked for refills. At this point I spoke w the manager and let her know how upset I was. They blamed the computer which I can understand some of it but I pointed out how bad the service was. There was one girl that was amazing that did help out some. I thought they would of probably wiped a lot of that bill off. But they removed my dish which never came anyway and gave us 50% off which is the employee discount. And brought 4 cheesecakes slices for 6 people??? Cheesecake was good but we had to fight amongst ourselves for it. I wish I would say I won't ever go again but I will try it again later down the road. Last but not least it's so overpriced because of the name. A pastrami sandwich on rye wo fries cost 19.99. Bagel cafe and Weiss Delis is better service, best cost and significantly better food as of now. If this keeps up Canters has no chance